Client Testimonials

Todd W.


Ross, I just wanted to drop you a note and tell you how happy we are with the successful completion of our claim. As you know, we had a tenant accidentally start a fire in one of our properties and tried to solve the problem by bringing a water hose into the house and spraying everything in sight. After I arrived on the scene and saw how bad it was I called my “helpful” insurance agent who told me if the damage was not too bad to just “forget about it”, because my premiums would most likely go up. I was given your name by a friend and am very glad I called you! After I signed with you I was delighted to find out I did NOT have to deal with the insurance company a second more! You took care of everything, the phone calls, the paperwork, the repair estimates and ALL the minutia they try to inundate you with in my opinion to make you just give up. I had no idea how unprepared I was to deal with the clever tactics of an insurance company! The best surprise was the check, which contrary to what I was led to believe from my carrier was almost 10 times what I was expecting!!! I can honestly say from now on, with ANY covered loss I experience the first call will be you and NOT my carrier!  

Marianne S.


Ross, Thank you so much for everything. God bless you. Love,

Insurance Company Offer: $10,031.63; Final Settlement: $105,000.00

Cindy S.


Ross, Thank you so much for your hard work and most of all, not taking no for an answer from our insurance company! Sincerely,

Insurance Company Denied Coverage; Final Settlement: $150,000.00

Ms. W.


Ross, You were wonderful! Thanks for sticking by me. Sincerely,

Claim Denied; Final Settlement: $65,000.00

John W.


Ross, Thank you so much for all your hard work. Thanks to you we can repair our home. Sincerely,

Claim Denied; Final Settlement: $87,000.00

Ms. Liesalette P.


Ross, Thank you for all your help.

Claim Denied; Final Settlement: $134,000.00

Michelle & Emilio L.


Ross, Thanks for helping us get through this difficult process. Your advice and guidance made it all the easier. Take care and thank you again! Sincerely,
  • Insurance company denied claim. Final settlement: $134,000.00!
  • Insurance company’s offer – $37,910.63. Final settlement: $219,961.63!
  • Insurance company denied claim. Final settlement: $152,000.00!
  • Insurance company denied claim. Final settlement: $123,500.00!
  • Insurance company’s offer – $50,725.79. Final settlement: $410,000.00!
  • Insurance company denied claim. Final settlement: $295,000.00!
  • Insurance company denied coverage. Final settlement: $101,505.12!
  • Insurance company denied coverage. Final settlement: $194,648.90!
  • Insurance company’s offer – $5,463.76. Final settlement: $141,428.34!
  • Insurance company’s offer – $9,766.07. Final Settlement: $125,000.00!

Contact us to find out how Smarto Public Adjusting Group can help you with your commercial or residential insurance claim.
Call us at 863-430-3857 today!

Smarto Public Adjusting represents both commercial & residential claims, specializing in the following areas:


HURRICANES | SINKHOLES | PLUMBING | FLOODING | FIRES | TOXIC MOLD